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1.0

I will never use this company again. After a loyal customer for 4 1/2 years, I’m done.

They are high-pressure and do not honor what you have paid for. I still had three weeks left before the 90 days was up before renewing. Because I told them I did not care for how they did business, they would not come out when I called for a wasp nest removal. They said because I canceled my service, they would not come out any longer.

That should not prevent my getting what I paid for in that 90 day timeframe.

The previous time they came without telephoning me they were coming. They said they e-mailed me three times, but I did not respond. It turns out they were sending e-mails to my deceased husband’s e-mail. (supposedly sent them) When asked why they didn’t phone me, they said they didn’t have my number.

It’s funny they have it when they want me to pay for another 90 day service. I’m glad I don’t have pets that could have gotten out when they decided to come without authorization.

I have called their corporate office twice and left messages both times, but nobody has returned my calls. Horrible company.

0 stars for this place. Richardson, Texas office

Hometeam Pest Defense Pros: Great technicians.

Hometeam Pest Defense Cons: Office personnel, Dishonesty - and contract scam.

Location: 671 N Plano Rd, Richardson, TX 75081

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