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Hometeam Pest Defense - They ruined the finish on my kitchen cabinets.

Hometeam Pest Defense - They ruined the finish on my kitchen cabinets.
I have used them for 14 years for pest control and the guy has always treated from the outside. I have a pest control system built into the walls. However in August of 2018 I was having a terrible problems with ants and the guy came out here four times to treat. No luck. One day he came in with a wand and a canister and started spraying everywhere. I noticed that it left a film on my cabinet which I thought I could wash off after I let it work for a couple of days. But now after looking at it I can see that it has eaten the stain off my maple cabinets and Hometeam is trying to deny that they did the damage.
#1449992
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Hometeam Pest Defense in Richardson, Texas - SCAMMERS!!!

Hometeam Pest Defense - SCAMMERS!!!
Received a letter misleading me into thinking I was required to use their service or void the warranty through the home builder. I obviously signed up not wanted to void any warranty for my home only to deal with relentless insect issues and the most horrendous customer service imaginable. After talking with some neighbors I found out that the letter indicating that I would void my home warranty was bogus and a completely misleading. I feel embarrassed and duped. These guys are scammers and the service doesn’t even work. I have not met a single person in my neighborhood that has been happy with the “pest control”, or total lack there of. Stay away, you have been warned and I only wish I had done my research before signing a contract with them.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Value for money
I didn't like
  • Anything about this company
  • Service
  • Anything about them
#1446375
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got pest defence in to clear a bug problem i had they told me if this did not work just call them in 2 weeks time and they would come back for nothing anyway it cost me £197.00 for their service and it did not work at all so called them back and they did not turn up...
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#1335444
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We sold our house in March and called immediately to discontinue service. Our request was ignored and our Amex was charged repeatedly for the next 5 months. During that 5 months, we called every month to cancel. We were told that we had not given them the correct...
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1.0
I didn't like
  • Anything about this company
#1327860
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I purchased a new home 5 years ago with no choice with the termite treatment. I have been paying this company a ridiculous fee for an annual termite contract in comparison to local companies. I remained with them only because another company wants to retreat in order...
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Anonymous
Anonymous

What is your location? Since these appear to be franchhises, it would be helpful to know the area.

#1255739
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If I could give this zero stars, I would. After two years of hassling with this company and their billing department, I am going elsewhere. I paid in advance for a years worth of treatment and yet, every time someone came out to treat my house, I was sent a bill. They...
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#1232341
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I texted, called and emailed everyone from the technician to customer service to request a cancellation of my last quarter visit. No one responded and I came home to a handwritten invoice a week later advising my technician had come by. TO DO WHAT??? there's no way to...
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1.4
I didn't like
  • Service
  • Anything about them
#1178465
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Resolved
Hometeam Pest Defense - A waste of money
Hometeam Pest Defense - A waste of money
Hometeam Pest Defense - A waste of money
I have used this company for five years since my house was built. Initially, the service was ok. I could hear them injecting material into the walls. The service guy would talk to me and tell me what he did and about the bugs. He treated around my house and did not...
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1.0
#1137847
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I pay annually December for the following calendar year. In 2017 they started billing me quarterly. I literally called them 27 times trying to get an annual bill - they kept saying they would send it, yet I kept getting quarterly bills. Finally I received the 2017...
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2.1
#1104691
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Contact Hometeam Pest Defense

Mailing Address:
HomeTeam Pest Defense
3100 McKinnon Street, Suite 300 12162 Tech Rd Silver Spring MD 20904-1914
Dallas, Texas 75201
USA
Phone:
(877) 574-7500
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Hometeam Pest Defense Products and Services

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Hometeam Pest Defense Pest Control Review

i would never recommend them! We chose them because we bought a house with the In home pest tubes installed in our brand new home. After having them serviced our house for almost a year it was brought to our attention that our house never had the tubes, thus what and where were they injecting the Chemicals? They are over priced and lack honesty.
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Service Scheduling
Value for money
#1038759
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