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We sold our house in March and called immediately to discontinue service. Our request was ignored and our Amex was charged repeatedly for the next 5 months. During that 5 months, we called every month to cancel. We were told that we had not given them the correct...
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1.0
I didn't like
  • Anything about this company
#1327860
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I purchased a new home 5 years ago with no choice with the termite treatment. I have been paying this company a ridiculous fee for an annual termite contract in comparison to local companies. I remained with them only because another company wants to retreat in order...
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Anonymous
Anonymous

What is your location? Since these appear to be franchhises, it would be helpful to know the area.

#1255739
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If I could give this zero stars, I would. After two years of hassling with this company and their billing department, I am going elsewhere. I paid in advance for a years worth of treatment and yet, every time someone came out to treat my house, I was sent a bill. They...
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#1232341
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I texted, called and emailed everyone from the technician to customer service to request a cancellation of my last quarter visit. No one responded and I came home to a handwritten invoice a week later advising my technician had come by. TO DO WHAT??? there's no way to...
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1.4
I didn't like
  • Service
  • Anything about them
#1178465
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Hometeam Pest Defense - A waste of money
Hometeam Pest Defense - A waste of money
Hometeam Pest Defense - A waste of money
I have used this company for five years since my house was built. Initially, the service was ok. I could hear them injecting material into the walls. The service guy would talk to me and tell me what he did and about the bugs. He treated around my house and did not...
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1.0
#1137847
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I pay annually December for the following calendar year. In 2017 they started billing me quarterly. I literally called them 27 times trying to get an annual bill - they kept saying they would send it, yet I kept getting quarterly bills. Finally I received the 2017...
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1.9
#1104691
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Hometeam Pest Defense Pest Control Review

i would never recommend them! We chose them because we bought a house with the In home pest tubes installed in our brand new home. After having them serviced our house for almost a year it was brought to our attention that our house never had the tubes, thus what and where were they injecting the Chemicals? They are over priced and lack honesty.
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website
#1038759
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Hometeam Pest Defense Customer Care Review

Worst customer services ever.... Employees have no people skills. The management are so incompetent and the sales staff are the worst.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1015300
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Although it has be several years, I was once an employee for Home Team Pest Defense (Sales). It was owned by Centex Homes at the time and I would say that on a scale of 1-10, they were about a 5 for service and performance. My only recommendation would be that you do...
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#963687
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Contact Hometeam Pest Defense

Mailing Address:
HomeTeam Pest Defense
3100 McKinnon Street, Suite 300 12162 Tech Rd Silver Spring MD 20904-1914
Dallas, Texas 75201
USA
Phone:
(877) 574-7500
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Hometeam Pest Defense Products and Services

Dear Sir My wife and I was brutally attacked at a Home Team Pest control company function, by a woman who was an X Home Team Pest Defense employee who was invited by my wife's boss Brittny Vizzi . This X employee should have not been at this Home Team Pest Defense...
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Anonymous
Joe somebody

Cindy I hope everything turns out for you. Nothing has changed since then a black tech was hired and he is known as the TOKEN by Chris Clark and zach pence. Also zach is abl...

#893220
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