got pest defence in to clear a bug problem i had they told me if this did not work just call them in 2 weeks time and they would come back for nothing anyway it cost me £197.00 for their service and it did not work at all so called them back and they did not turn up...Read more
We sold our house in March and called immediately to discontinue service. Our request was ignored and our Amex was charged repeatedly for the next 5 months. During that 5 months, we called every month to cancel. We were told that we had not given them the correct...Read more
I didn't like
- Anything about this company
I purchased a new home 5 years ago with no choice with the termite treatment. I have been paying this company a ridiculous fee for an annual termite contract in comparison to local companies. I remained with them only because another company wants to retreat in order...Read more
If I could give this zero stars, I would. After two years of hassling with this company and their billing department, I am going elsewhere. I paid in advance for a years worth of treatment and yet, every time someone came out to treat my house, I was sent a bill. They...Read more
I texted, called and emailed everyone from the technician to customer service to request a cancellation of my last quarter visit. No one responded and I came home to a handwritten invoice a week later advising my technician had come by. TO DO WHAT??? there's no way to...Read more
I have used this company for five years since my house was built. Initially, the service was ok. I could hear them injecting material into the walls. The service guy would talk to me and tell me what he did and about the bugs. He treated around my house and did not...Read more
I pay annually December for the following calendar year. In 2017 they started billing me quarterly. I literally called them 27 times trying to get an annual bill - they kept saying they would send it, yet I kept getting quarterly bills. Finally I received the 2017...Read more
Hometeam Pest Defense Pest Control Review
i would never recommend them! We chose them because we bought a house with the In home pest tubes installed in our brand new home. After having them serviced our house for almost a year it was brought to our attention that our house never had the tubes, thus what and where were they injecting the Chemicals? They are over priced and lack honesty.
Hometeam Pest Defense Customer Care Review
Worst customer services ever.... Employees have no people skills. The management are so incompetent and the sales staff are the worst.
Although it has be several years, I was once an employee for Home Team Pest Defense (Sales). It was owned by Centex Homes at the time and I would say that on a scale of 1-10, they were about a 5 for service and performance. My only recommendation would be that you do...Read more
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